Annual Maintenance Contracts (AMC)
The value of an AMC is not only the maintenance. It is that the asset acquires a documented service history — which matters when equipment is under warranty, when a system fails and the cause is disputed, and when the facility is eventually valued or transferred.
In short
An annual maintenance contract (AMC) is a fixed-term agreement covering scheduled maintenance of defined assets, usually for a fixed fee with agreed response times for reactive callouts. It converts unpredictable repair spending into a budgeted cost and gives the asset a maintenance history.
What's included
What SCPL handles under Annual maintenance (AMC)
Building owners and operators who want maintenance budgeted and documented rather than reactive.
- Asset survey
- What you actually have, its condition and criticality — before scope is priced.
- Defined schedule
- Visit frequency and task list per asset class, written into the contract.
- Fixed fee
- Budgeted annual cost with clearly stated inclusions and exclusions.
- Response times
- Committed reactive response and rectification windows.
- Service records
- Documented history per asset, retained and available to you.
- Renewal review
- Annual assessment of condition and whether scope should change.
Pre-qualification
What procurement asks for, before scope
Our certifications, safety record and reference contracts — the information a bidder list is decided on.
Certifications
- ISO 9001:2015AMER21689
Quality management · AMERICO Quality Standards Registech (UAF/IAF accredited)
- ISO 45001:2018AMER21690
Occupational health & safety · AMERICO Quality Standards Registech (UAF/IAF accredited)
Request our capability statement
Company profile, certifications, safety record, equipment and reference contracts — the document your prequalification process needs.
Common questions
What is usually excluded from an AMC?
Typically major component replacement, consumables beyond an agreed allowance, damage from misuse, and works arising from pre-existing defects identified at survey. Any provider's exclusions list is worth reading closely — it is where AMCs differ most and where disputes originate.
Can an AMC cover more than one site?
Yes. Multi-site AMCs are common and generally price better than separate contracts, provided the asset base is surveyed properly at each location rather than assumed to be equivalent.
Related services
Talk to someone who does annual maintenance (amc) every day
Tell us the situation and we'll tell you what it actually takes to fix it — including when the answer is that you don't need us.