Service Companion Private Limited
Operations & Maintenance

Industrial Plant Operations & Maintenance

The Eastern Province concentrates Saudi Arabia's process industry, and with it a specific set of expectations: contractors are assessed on safety systems and technical qualification before capability is even discussed. That assessment is the real gate, not price.

In short

Industrial plant O&M covers the operation and maintenance of process and production assets by a specialist contractor — qualified operators, a managed maintenance programme, and accountability for availability and safety performance against contract targets.

Step 2 of 4

Enquiring aboutFacility management or O&M

What kind of site is it?

What's included

What SCPL handles under Industrial O&M

Process, petrochemical and manufacturing plant operators in the Eastern Province and beyond.

Operations staffing
Qualified operators and technicians deployed as SCPL employees under our supervision.
Maintenance programme
Preventive and corrective maintenance planned around criticality and production windows.
Condition monitoring
Predictive techniques applied to critical rotating and static equipment.
Reliability engineering
Failure analysis feeding back into the maintenance programme rather than being filed.
Documentation
Maintenance records and asset history maintained to audit standard.

Pre-qualification

What procurement asks for, before scope

Our certifications, safety record and reference contracts — the information a bidder list is decided on.

Certifications

  • ISO 9001:2015AMER21689

    Quality management · AMERICO Quality Standards Registech (UAF/IAF accredited)

  • ISO 45001:2018AMER21690

    Occupational health & safety · AMERICO Quality Standards Registech (UAF/IAF accredited)

Request our capability statement

Company profile, certifications, safety record, equipment and reference contracts — the document your prequalification process needs.

Common questions

Are your operators employed by SCPL or supplied to us?

Employed by SCPL, supervised by SCPL, and working under our delivery obligation. That structure is what makes this service outsourcing rather than internal labour outsourcing under MHRSD Resolution 60339 — a distinction that carries compliance consequences for the client as well as the provider.

How is O&M performance measured?

Typically on asset availability and reliability, maintenance schedule compliance, response and rectification times, and HSE performance. Targets and measurement method are agreed in the contract, because disputes here almost always trace back to a measure that was never defined precisely.

Talk to someone who does industrial o&m every day

Tell us the situation and we'll tell you what it actually takes to fix it — including when the answer is that you don't need us.