Cleaning, Security & Soft FM Services
Soft services are where the difference between a contractor and a labour supplier is most visible. Supervision, training, cover for absence, replacement of underperforming staff and consistency of standard are the provider's problem — which is the whole point of contracting for the outcome.
In short
Soft facility services are the occupant-facing services that keep a site presentable, safe and usable: cleaning, security, hospitality, landscaping, waste management and pest control. SCPL delivers these as scoped, supervised service contracts with defined standards and measurable performance.
Reviewed September 2026
What's included
What SCPL handles under Soft services
Commercial buildings, retail, compounds, healthcare and education sites, and industrial facilities requiring non-technical services.
Cleaning
Daily, periodic and deep cleaning to defined standards and frequencies.
Security
Manned guarding, access control and patrol, coordinated with your site protocols.
Hospitality
Reception, office support and catering support services.
Landscaping
Grounds and irrigation maintenance suited to the climate.
Waste management
Segregation, collection and compliant disposal.
Pest control
Scheduled treatment and reactive response.
Pre-qualification
What procurement asks for, before scope
Our certifications, safety record and reference contracts — the information a bidder list is decided on.
Certifications
- ISO 9001:2015AMER21689
Quality management · AMERICO Quality Standards Registech (UAF/IAF accredited)
- ISO 45001:2018AMER21690
Occupational health & safety · AMERICO Quality Standards Registech (UAF/IAF accredited)
Request our capability statement
Company profile, certifications, safety record, equipment and reference contracts — the document your prequalification process needs.
Who we work for
Trusted by operators who cannot afford downtime
Energy, petrochemicals, mining, utilities and construction — organisations where a lapsed permit or an unfilled shift stops work, not just paperwork.
Common questions
We need cleaners on our site. Can SCPL do that?
Yes, in one of two ways, and which one fits comes down to who supervises. If you want the site cleaned without carrying the headcount, SCPL contracts for it as a scoped service: our own employees and supervisors, working to defined standards and frequencies, with absence cover, training and replacement ours to manage. That is service outsourcing under MHRSD Resolution 60339. If you want the cleaners on your own payroll and under your own supervision, SCPL recruits and screens them and runs the visa and iqama steps, and you employ them directly. To quote, send the site and city, the area or shifts to cover, the number of people you have in mind, the start date and the duration to info@scplksa.com.
How is soft services performance measured?
Against defined standards and frequencies written into the contract, with scheduled audits and a reporting cycle. Vague scopes are the most common reason soft services contracts sour, so we spend time on that definition before mobilisation rather than after.
Talk to someone who does soft services every day
Tell us the situation and we'll tell you what it actually takes to fix it — including when the answer is that you don't need us.