Service Companion Private Limited
Operations & Maintenance

Utilities & Infrastructure O&M

Utility assets are judged on continuity. The maintenance programme, the spares holding and the response arrangements all exist to protect it, and a contractor's value shows in the incidents that did not become outages.

In short

Utilities O&M covers the operation and maintenance of water, power and infrastructure assets — treatment plants, pumping stations, distribution networks and district systems — where continuity of supply is the primary performance measure and interruption has consequences beyond the asset itself.

Step 2 of 4

Enquiring aboutFacility management or O&M

What kind of site is it?

What's included

What SCPL handles under Utilities O&M

Utility asset owners, industrial cities, developers and operators of district infrastructure.

Water systems
Treatment, pumping and distribution operations and maintenance.
Power distribution
LV and MV distribution, standby generation and switchgear maintenance.
Pumping stations
Operation, monitoring and planned maintenance.
Network maintenance
Distribution network inspection, repair and condition management.
Emergency response
Defined arrangements for supply interruption.

Pre-qualification

What procurement asks for, before scope

Our certifications, safety record and reference contracts — the information a bidder list is decided on.

Certifications

  • ISO 9001:2015AMER21689

    Quality management · AMERICO Quality Standards Registech (UAF/IAF accredited)

  • ISO 45001:2018AMER21690

    Occupational health & safety · AMERICO Quality Standards Registech (UAF/IAF accredited)

Request our capability statement

Company profile, certifications, safety record, equipment and reference contracts — the document your prequalification process needs.

Common questions

What is the main performance measure in a utilities O&M contract?

Continuity of supply — usually expressed as availability or as interruption frequency and duration. Water quality or power quality parameters typically sit alongside it where they apply.

Talk to someone who does utilities o&m every day

Tell us the situation and we'll tell you what it actually takes to fix it — including when the answer is that you don't need us.