Service Companion Private Limited
Core service

Government Relations & PRO Services in Saudi Arabia

Most companies in Saudi Arabia lose more money to missed government deadlines than to almost any other administrative failure. An expired iqama, an unauthenticated Qiwa contract or a lapsed establishment file stops work immediately — and the fines compound while you sort it out. SCPL runs that entire function for you, from our Dammam and Riyadh offices, with named accountability for every transaction.

In short

Government relations (GR, also called PRO) services handle a company's dealings with Saudi government portals and ministries — iqama issuance and renewal, work visas, Qiwa contracts, GOSI registration, Muqeem and Absher Business. SCPL acts as your outsourced GR department, so filings happen on time and penalties never accrue.

Step 2 of 4

Enquiring aboutGovernment relations, HR or payroll

How many employees does your establishment have?

You're probably here because one of these is true

  • Your PRO has resigned and transactions are stalling
  • You have been fined for a lapsed iqama or expired establishment file
  • Headcount has grown past the point one person can track renewals
  • You are opening a Saudi entity and need the government side running from day one

If any of these describe your situation, say so in the enquiry — urgent cases are routed differently and we come back the same working day.

What's included

What SCPL handles under Government Relations (GR)

HR managers, admin managers, finance controllers and owner-operators who are either running government transactions in-house at the cost of real working hours, or discovering deadlines only after a penalty has been applied.

Iqama lifecycle
Issuance, renewal, transfer, replacement and cancellation — tracked against expiry so renewals happen before the window closes, not after.
Visa processing
Work visas, block visa applications, exit and re-entry, family visit and dependent visas, and final exit processing.
Qiwa administration
Establishment file management, employment contract authentication, work permit issuance and renewal, and resolving rejected submissions.
GOSI, WPS and Mudad
Employee registration and deregistration, contribution reconciliation, and wage protection filing that clears without flags.
Portal management
Day-to-day administration of Muqeem, Absher Business, Qiwa and Mudad, including user access and establishment data accuracy.
Licence and registration renewals
Commercial Registration, Chamber of Commerce membership, municipality (Baladiya) licences and Civil Defense certificates.

Government Relations (GR) in detail

Iqama services

Employer-side iqama management in Saudi Arabia: issuance, renewal, transfer, replacement and cancellation, tracked against expiry so renewals land in time.

Visa services

Employer visa processing in Saudi Arabia: block visa applications, work visa issuance, exit and re-entry, family and dependent visas, and final exit.

Qiwa services

Qiwa administration for Saudi employers: employment contract authentication, establishment file management, work permits, and resolving rejected submissions.

GOSI, WPS & Mudad

GOSI employee registration and reconciliation, Wage Protection System filing through Mudad, and clearing WPS violations — for employers across Saudi Arabia.

Saudization & Nitaqat

Move your establishment out of the red Nitaqat band and hold a ratio above your sector quota. Band assessment, recruitment planning and ongoing monitoring.

Muqeem & Absher Business

Day-to-day administration of Muqeem and Absher Business for Saudi employers — user access, employee records, travel permits and transaction processing.

CR & licence renewals

Commercial Registration, Chamber of Commerce, municipality (Baladiya) licences and Civil Defense certificates — tracked and renewed before they expire.

Document attestation

Attestation and legalisation of educational certificates, commercial documents and powers of attorney for use in Saudi Arabia — coordinated end to end.

HR Outsourcing

Outsourced HR for companies in Saudi Arabia — payroll, GOSI and WPS compliance, employee lifecycle administration, and labour law alignment. Dammam and Riyadh.

Free tools

Work out where you stand before you call

No sign-up to use them. We only ask for an email if you want the result as a PDF.

Compliance Health Check

Six questions. A risk score, and the specific exposures named.

Common questions

What is the difference between a GRO and a PRO in Saudi Arabia?

They describe the same function. 'PRO' (Public Relations Officer) is the term more common in the UAE, while 'GRO' (Government Relations Officer) is used more often in Saudi Arabia. Both refer to the person or team that handles a company's transactions with government portals and ministries.

Can we outsource government relations instead of hiring a full-time GRO?

Yes. Outsourcing is the more common arrangement for companies under roughly 200 staff, because a single in-house GRO carries salary, iqama, GOSI and end-of-service costs while transaction volume is rarely steady enough to fill their week. Outsourcing also removes the single-point-of-failure risk when that person resigns or travels.

Who is liable if an iqama expires — the employer or the employee?

The employer. Under Saudi labour regulations the sponsoring establishment carries the obligation to keep residency permits valid, and penalties are applied to the establishment, not the worker. This is why expiry tracking sits with the company, not with individual staff.

How quickly can SCPL take over an existing government relations function?

Typically within one to two weeks. We audit your establishment file, portal access, upcoming expiries and any open violations first, so nothing lapses during the handover. That audit is the same one delivered by our free compliance health check.

Talk to someone who does government relations (gr) every day

Tell us the situation and we'll tell you what it actually takes to fix it — including when the answer is that you don't need us.