Service Companion Private Limited

Payroll Outsourcing in Dammam — Run from Our Head Office

In short

Payroll outsourcing in Dammam covers monthly salary processing under Saudi labour law, Wage Protection System filing through Mudad, GOSI contribution reconciliation, payslips, cost-centre reporting and end-of-service accrual, delivered from SCPL's head office in the city. It is built for the Eastern Province payroll shape — shift and rotation crews, project-cycle headcount, and allowances that have to be classified correctly for GOSI and for the end-of-service base.

Dammam is SCPL's head office, and payroll for Eastern Province employers is processed here — not routed to another city and not handed to a bureau. The monthly cycle, the wage file reconciled against Qiwa contracts and GOSI records before it goes to Mudad, and the end-of-service accrual are run by the same team that handles your establishment's government relations, because in Saudi Arabia those are one process with two names. Dhahran, Al Ahsa and Ras Al Khair are covered from this office.

From our Dammam office

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Enquiring aboutGovernment relations, HR or payroll

How many employees does your establishment have?
Service
Payroll outsourcing
Region
Eastern Province
Run from
From our Dammam office
Also covered
Dhahran, Al Ahsa, Ras Al Khair

What is different about Dammam

Port, warehousing and logistics estate, the Second Industrial City, and the government and commercial offices that sit behind them.

The Eastern Province runs a payroll most of the country does not. Around King Abdulaziz Port, Dammam Second Industrial City and the plants at Jubail and Ras Al Khair, the typical wage file is not a list of salaried staff paid the same figure each month. It is rotation crews, shift patterns with overtime that moves, camp accommodation and transport provided in kind or paid as an allowance, and a headcount that rises for a turnaround and falls when it closes. Each of those is a classification decision before it is a calculation. Whether an allowance is fixed or variable decides the contributory wage registered at GOSI and the base the end-of-service benefit is later calculated on, and a decision taken loosely at onboarding is paid for at settlement. GOSI's occupational hazard classification adds a second layer: for a non-Saudi employee the employer pays 2% with no employee share, and in an industrial payroll where most of the headcount is non-Saudi that contribution is a line the finance team wants right, not approximately right.

The calendar is the other Eastern Province problem. GOSI must be notified of a joiner or a leaver within the first fifteen days of the following month, and a non-Saudi cannot be added retroactively — the entry takes the current date and the gap is not recoverable. A mobilisation that lands sixty people in the last week of a month therefore has a filing window measured in days, and a missed one is not a fine, it is a permanent hole in the contribution record. The wage file has its own clock: wages fall due on the first day of each Gregorian month and the file must reach Mudad within thirty days of that date, whatever day you actually paid, with the penalty tiered by establishment size under Ministerial Resolution 112377 — SAR 500 up to twenty workers, SAR 1,000 for twenty-one to forty-nine, SAR 2,000 at fifty or more. The consequence that matters is not the fine but the compliance percentage on Mudad, because a Dammam-registered contractor with crews in Jubail and Al Ahsa files one wage file for one establishment, and a restriction earned in one place is felt in every other the day someone needs a visa request or a transfer approved.

Because this is the head office, the payroll coordinator and the government-relations coordinator sit in the same room, and that is not a convenience — it is the point. A leaver on a rotation crew is a final settlement due within one week of the end of the contractual relationship, or two where the employee resigned; a GOSI deregistration inside the fifteen-day window; an exit or re-entry through Muqeem; and an end-of-service figure that has to agree with the contributory wage history. When those are four tickets in four places, one of them is late. The banking side follows the same logic: Mudad states that a file cannot be uploaded where salaries were paid in cash, so a cash payroll cannot be made compliant at all, and the upload itself runs through the establishment's own named wage-protection representative, who must be your employee. SCPL's work sits either side of that person — building the file from the payroll run rather than re-entering it, reconciling it against Qiwa and GOSI before it goes up, and clearing violations and justifications after — and the representative keeps the access.

What the scope covers here

Weighted to what this city actually demands, rather than a generic service list.

Monthly payroll under Saudi labour law for shift, rotation and salaried populations under one establishment — overtime, shift differentials, accommodation and transport elements calculated per cycle, and fixed allowances classified so the GOSI contributory wage and the end-of-service base are right.

Wage Protection System filing through Mudad, built from the payroll run and reconciled against Qiwa contract data and GOSI records before submission, on the thirty-day clock that starts on the first of the month rather than on your pay date.

GOSI contribution reconciliation and the fifteen-day joiner and leaver notifications, sequenced against mobilisation and demobilisation lists so a batch of arrivals in the last week of a month is filed inside the window it actually has.

Occupational hazard classification for industrial, port and contracting activities, and the 2% employer-only contribution on non-Saudi employees kept aligned with actual headcount.

End-of-service accrual tracked monthly against contributory wage history, and final settlement calculated to the one-week or two-week deadline and coordinated with GOSI deregistration and exit processing for the same leaver.

Payroll cost reporting by site, project or cost centre — Jubail, Ras Al Khair, Al Ahsa and Dammam on separate lines inside a single establishment's file.

Part of Payroll outsourcing

  • Monthly payroll under Saudi Labour Law
  • Wage Protection System filing through Mudad
  • GOSI contribution reconciliation
  • Payslip issuance and distribution
  • End-of-service benefit (EOSB) accrual
  • Payroll cost reporting by cost centre

How the work is run

You keep the employment relationship. SCPL takes a defined payroll scope and runs it against a written statement of work with agreed service levels — what is contracted is a correct, filed and reconciled payroll at an agreed standard, and SCPL organises its own team to deliver it. MHRSD Ministerial Resolution 60339 draws the line between outsourcing a service and placing workers under a client's direction; SCPL contracts for the first, supervises its own employees against the scope, and does not become the employer of anyone on your file. In practice: a named coordinator at the Dammam head office, an agreed monthly cycle — cut-off, review, approval, submission — with reconciliation done before anything is filed rather than after something is flagged, payslips issued in the format you use, cost reporting on the split your finance team already runs, and a monthly report showing what was filed, what cleared and what is waiting on you. Where an employer's establishment file sits in Riyadh and its people are on the Eastern coast, the two SCPL offices work the same file and you deal with one supplier.

End of Service Benefits Calculator

Calculate an employee's EOSB entitlement under Saudi Labour Law.

Common questions

Is payroll actually processed in Dammam, or somewhere else?

In Dammam. It is SCPL's head office, the payroll team sits here, and Eastern Province files are worked here rather than routed to another branch. SCPL also has an office in Riyadh, so an employer whose commercial registration is in the capital and whose crews are on the coast deals with one supplier working one file.

We run rotation crews and shutdown surges. Can the payroll keep up?

That is the payroll this office runs most. Give us the mobilisation list against the shutdown window and the GOSI registrations are filed inside the fifteen-day window rather than after it closes — which matters because a non-Saudi joiner cannot be added retroactively. Overtime, shift and accommodation elements are calculated per cycle, and the demobilisation at the end is treated as a batch of final settlements with deadlines, not as a list of names.

When is our wage file due if we pay on the 27th?

The same date as everyone else's. Wages fall due on the first day of each Gregorian month and the file must reach Mudad within thirty days of that date; the clock starts on the 1st, not on your pay date. Wages due on 1 October are filed by 31 October, so paying on the 27th and filing on 3 November is three days late. The allowed period was cut from sixty days to thirty from 1 March 2025.

Part of our site workforce is paid in cash. Can that be made compliant?

Not as cash. Mudad states that a wage file cannot be uploaded where salaries were handed over in cash, because the file is generated and electronically signed by your bank after the transfer clears. The route is a bank payroll agreement — or Mudad's own payroll management system — and we run the transition, including the accounts and the wage classifications that come with it.

Who uploads the file — you or us?

Your named wage-protection representative uploads it, because Mudad requires that delegate to be an employee of the establishment, and the access stays with your people. SCPL's work sits either side: preparing the file from the payroll run and reconciling it against the GOSI registered wage before it goes up, then handling violations and justifications afterwards.

Does outsourcing payroll change who our employees work for?

No. Your employees stay on your establishment, on your GOSI registration, under contracts authenticated on Qiwa in your name, and in your Nitaqat count. SCPL administers the cycle and carries the deadline as a service; it does not become their employer and it does not supply workers — that is a separately licensed activity SCPL does not hold and does not offer.

How is it priced?

Against the scope you hand over and the size and shape of the file — a two-hundred-head rotation payroll is a different job from two hundred salaried staff — rather than off a rate card. The question worth asking any provider, including us, is who corrects a wrong filing, at whose cost, and inside what time. Ask for that in writing before comparing prices.